Our Staff

Tim Finegan, HIS

Hearing Instrument Specialist

Bio coming soon.

Natalie Shoptaw

Natalie Shoptaw

Patient Services Coordinator

Natalie Shoptaw joined the Hearing Lab family in 2016 as a patient services coordinator. When asked what her favorite part of her position is, she answered “When my patients tell me all the different old and new sounds they can now hear, from birds singing to the turning signals in their cars. It is amazing how the smallest tech can make the biggest difference in lives!”

Natalie resides in Chicago with her husband, author Richard Shoptaw. In her spare time, she likes to cuddle in her grandmother’s chair and crochet while listening to a great audiobook, enjoys video gaming with her husband, and Star Wars.

woman with ipad background

Customer Reviews

Doctor is very patient- always on time, pleasent, effective in explaining any questions or concerns.

Tonya Greenlee, on Google

Friendly, helpful staff. Tim was very thorough explaining testing, the results and various hearing aids.

Rhonda Taylor, on Google

I was not hearing properly with my right-side hearing aid. Natalie was able to get me in on the next day and Tim solved the problem and cleaned both hearing on that day. Very happy with the service.

Jim Simmons, on Google

The staff was warm and welcoming-the audiologist was very proficient in his testing and clearly explained the results of the tests. My wife and I were very pleased and plan to continue using this service.

Paul Douglas, on Google

Both receptionist and audiologist were extremely friendly and professional. Exam was quick but thorough. I received very good advice on choosing the appropriate product and the proper insurance forms were quickly filed. It was an entirely satisfying experience.

Sherrie Foster, on Google

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