Patient Services Coordinator
Natalie Shoptaw joined the Hearing Lab family in 2016 as a patient services coordinator. When asked what her favorite part of her position is, she answered “When my patients tell me all the different old and new sounds they can now hear, from birds singing to the turning signals in their cars. It is amazing how the smallest tech can make the biggest difference in lives!”
Natalie resides in Chicago with her husband, author Richard Shoptaw. In her spare time, she likes to cuddle in her grandmother’s chair and crochet while listening to a great audiobook, enjoys video gaming with her husband, and Star Wars.
Staff is friendly and helpful and easy to work with to meet your needs.Jenny Broaddus, on Google
Very nice people! They explained everything It was a wonderful experienceWendy Blume, on Google
Thank you so much for your care and attention. Melissa was wonderful. Natalie was helpful and and friendly as usual she was wonderful too.Patricia Stocke, on Google
Melissa was great! She answered my questions and made me feel comfortable with the whole process.Michelle Geary, on Google
Melissa is very personal, communicative and makes you feel comfortable. She was also very informative and easily welcomed and answered, any and all questions. Will definitely be back 😁Karie Vaughn, on Google